Description of HP Care Pack provides next business day onsite support for 5 years for the HP DesignJet T850 MFP.

• When hardware problems arise, it is important that you get back up and running as quickly as possible. Expertise is at hand with HP's next business day on-site hardware support, so you can improve product uptime. With efficient remote assistance or convenient on-site next-day support, you can get help when you need it - so you can get back to work.
  
  

  Benefits of HP Care Pack

  
  We come to you next business day:
  Repairs, spare parts, and service are taken care of at your location the next business day. Our experts are available 9 hours a day, 5 days a week.
  Support you can rely on:
  You can be confident that your hardware will be as good as new as quickly as possible thanks to our knowledgeable experts and efficient service and support.
  Help is available by phone - or comes right to your door:
  Our support specialists are always ready to assist in the way the situation requires, whether it's remote support over the phone or in person.
  
  Service Type: On-site repair
  Response time: Next business day
  Coverage period: Regular business days - 9 hours
  Service location: On-site
  Service method: On-site repair