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Do you want HP Care Pack?

When you invest so much money, as often happens when you buy a large format printer, it is really important to secure yourself as best as possible.
All printers come standard with a 12-month onsite warranty, which means that should there be any issues with the printer within the first 12 months, a technician will come and solve the problem at your location.

The first 12 months, however, pass very quickly, and thereafter you no longer have a warranty on your printer, so if anything happens to the printhead or other parts of the printer, it will be at your own expense.

When hardware problems arise, it's important to get back up and running as quickly as possible. Expertise is readily available with HP's next business day onsite hardware support so you can maximize product uptime. With efficient remote assistance or convenient next-day onsite support, you can get help when you need it – allowing you to get back to work.
Consider it an insurance for your machine, and if you spread the cost over the months, it is often only a few hundred kroner per month.
Therefore, HP Care Pack can indeed be called "insurance," where you are 100% secured throughout the period.

Benefits of HP Care Pack

We come to you the next business day:
Repairs, spare parts, and service are taken care of at your location the next business day. Our experts are available 9 hours a day, 5 days a week.
Support you can rely on:
You can be sure your hardware will be as good as new as soon as possible thanks to our knowledgeable experts and efficient service and support.
Help is available by phone – or right at your door:
Our support specialists are always ready to assist in the manner the situation requires, whether it be remote support via phone or in-person.

Service Type: Onsite repair
Response time: Next business day response
Coverage period: Regular weekdays – 9 hours
Service location: Onsite
Service method: Onsite repair